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Managing a Community: All in a Day’s Work

I used to think journalists were the supreme jacks of all trades. But then I did some research on community managers, and I think they might actually take the cake. That’s because a community manager is part brand ambassador, communicator and public face, internal connector, content writer, social media guru, and educator. Not all parts […]

What I’ve learned after one year as Community Manager of Social Media Club

  I’ll soon be celebrating my one year anniversary with Social Media Club.  When I first joined on a part-time basis, Yong Lee and I conducted our first community census, which showed the size and growth Social Media Club has sustained since 2006.   My hope since starting was to join SMC full-time, which I did at the beginning […]