What Business Leaders Can Learn from Poor Social Media Evolution

Evolution, by its very definition, is supposed to advance us forward. From Merriam-Webster: a process of continuous change from a lower, simpler, or worse to a higher, more complex, or better state And yet there are two recent examples which show another side of evolution. When brands that had loyal fans, followers, customers and more […]

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Hello Vendors … My name is Mireille…And… I’m No Longer Your Customer

It has been suggested that you need to attract at least ten to fifteen customers for every customer you lose; with social media, the numbers increase significantly.     Vendors Pay Attention … please  Six weeks ago I updated one of my computers to Microsoft Windows 7 and I have been having problems with customer […]