More from the SMC Blog

From Our Chapters

Enhance Customer Service with Social Media Engagement

Posted on Tuesday, February 9, 2016

More and more consumers are turning to social media first to voice complaints, have complicated situations resolved, and express concerns in the case of a crisis. Studies have found people often use social media as first preference to voice a complaint, rather than channels including phone, face-to-face, email or web chat. I blogged about this […]


Adding Social Media to the Supply Chain

Posted on Wednesday, February 3, 2016

Is A Lack of Presence on Social Media Impacting the Supply Chain? If you had to ask supply chain executives about social media, they’d probably get stuck somewhere after the word social. Why? Their goal is to ship. Not to socialize. Today’s consumers keenly aware of the products they like and are equally in tune with what alternatives […]

Social Media Club Hawaii Membership Monday

Membership Monday – August

Posted on Friday, July 24, 2015

  August 3rd – Kevin Zuber, BSA/AML Analyst at American Savings Bank Twitter: @KevinRZuber Instagram: @KevinRZuber LinkedIn: /kevinzuber Happy August! We’d like to introduce you to our SMCHI Treasurer, Kevin Zuber, or better known as “Zubs” for #MembershipMonday. Kevin has been a member of SMCHI for one year. He believes there are amazing people on […]


Membership Monday – JULY

Posted on Tuesday, July 7, 2015

July 13th — Denise Laitinen, Owner of DLC Hawaii Media Twitter: @deniselaitinenFacebook: /denise.laitinenInstagram: @deniselaitinenLinkedIn: We’re excited to announce Denise Laitinen as our featured member for this #MembershipMonday! Did you know she has 7 cats and dogs that are all rescue pets? She has been with SMCHI for over 2 years and joined to interact […]