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Influencing Product Futures; Workforce by Dachis Group

Originally Posted on Author's Blog

Since we first announced our alliance with MindTouch at the beginning of the year, we’ve been using their software for our own internal purposes to enable certain types of information sharing inside our company. Celebrating MindTouch’s flexibility, we’ve been creating features, enhancing existing capabilities, and migrating information from other systems into our new collaborative environment.

As service professionals operating for the benefit of our clients, we certainly consider ourselves to be technology agnostic. As thought leaders, we are constantly looking toward the future of social business, and how technology will play its part.  As we creatively explored our own collaboration needs, MindTouch was inspired to develop new ideas to create Workforce by Dachis Group. Some of that inspiration shows up in features that include:

  • Workforce Projects – includes the ability to manage and track almost any type of initiative or project, whether it is ongoing or has a firm start and end date. You can invite team members into your initiative for sharing and collaboration, message them, and manage group task items and key project dates.
  • Workforce Comments – brings the conversation into MindTouch rather than using an external tool, which just creates another data silo.
  • Workforce Issue Management – a flexible feature set that will track anything that has a lifecycle from a help desk, to bug tracking, or employee on-boarding. All of it color coded for easy identification, and easy to read charts and graphs.

It’s humbling to have the opportunity to influence product directions, and we’re excited to see the final outcome.

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