The last few months at SocialMedia.org and WordofMouth.org have been amazing, but I need a break. While I’m on vacation this week, I’m sharing a few classic posts with you. This one is from October 22, 2007:

Ahhh … the joy of trying to get paid by a giant corporation.  Bizarre forms, arbitrary policies, strange rules.

So I was thrilled when I got an email from Procter & Gamble with a sample of “the perfect invoice.”  Clear guidance!

Look and learn (click for close up):