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Your Social Business New Year Resolutions

Originally Posted on Author's Blog

We all know the pitfalls of New Year Resolutions.  You can usually guarantee that that gym membership will be unused by February and that the old chocolate habit will be back the first time you need some energy.  Turning your business into a Social Business – one which uses social collaboration tools such as IBM Connections to enhance the way people discover and share information – should be on your work resolutions list this year.

Maybe it was on your list last year and you went back to work with the best of intentions only to be thwarted by not knowing where to start.

Help, dear reader, is at hand.  The graphic below gives you a list of resolutions and suggestions for when you should be completing them.  If you stick to these resolutions you should find that your success rate grows and that by the end of Q1 your Social Business project will have real momentum.

So, have a Happy and Prosperous New Year, and get started on your resolutions:

Social Business New Year Resolutions  Present the benefits of social collaboration to senior management before end Q1  Seek the endorsement of the chief executive for a social collaboration project before end Q1.  Discuss and agree the measure of success for the project in Q1  Get a senior management sponsor for the project before end Q1  Assemble an early-adopters group before end Q1.  Identify key business processes which could benefit from being "social" before end Q1.  Start a mentoring scheme for early adopters in Q2.  Work on socialising your business processes in Q2.  Customize the user experience based on your early adopter's feedback in Q2.  Define the governance and policy rules for the system in Q2.  Appoint community managers from your early adopters in Q2.  Present the results to senior management at end Q2.  Focus on executive engagement - get everyone involved at some level by end Q3.  Lead by example, evangelise and help others my using your early adopters as "hall monitors" to help out when questions arise.  Create an adoption plan pack by end Q3.  Consider what you need to do to increase engagement - have a solution ready if you need it by end Q3.  Go for launch in Q4 - reverse mentor your senior execs with your early adopters.  Show the metrics of success with the measures you set out in Q1.

(C) 2013 alanghamilton.com. Some portions (C) IBM, used with permission

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