Skip navigation

Quicktime 7.4 and Adobe After Effects CS3 – WARNING!

Originally Posted on Author's Blog

Word on the Creative Cow forums this morning is that the newly released Apple Quicktime 7.4 upgrade causes a MAJOR problem with Adobe After Effects where the system crashes after 10 minutes or so of rendering. So far this has been confirmed on After Effects CS3 – not sure about previous versions. This is happening to multiple people and this occurs immediate after upgrading to Quicktime 7.4. Again, like with all Apple updates – DO NOT BE THE FIRST ONE TO UPGRADE. Wait until others do it and take time to read the forums and see what everyone else’s experiences are. This should be especially true with Quicktime as the last few releases have been unstable at best. This should be even more critical if you work under tight deadlines and absolutely NEED to deliver.

Here’s a link to the forum post. Hopefully Apple can take care of this one quickly: http://forums.creativecow.net/readpost/2/925464

Update: I’m getting a lot of traffic here from Google from people who are having the same problems.  There seems to be no fix from Apple yet but some people have successfully downgraded from Quicktime 7.4 to Quicktime 7.3.1 and that should get you back to working. Here are the steps.

1. Download the older quicktime for your OS:
Panther: http://www.apple.com/support/downloads/quicktime731forpanther.html
Tiger: http://www.apple.com/support/downloads/quicktime731fortiger.html
Leopard: http://www.apple.com/support/downloads/quicktime731forleopard.html
2. Download and install the program Pacifist.
3. From Pacifist, install the Quicktime .pkg that you downloaded. Choose “Replace” instead of  “Actualize”

I’ve been told that this works and will downgrade you back to 7.3.1. This way you can wait to upgrade back up to 7.4 until Apple releases a more stable version. I haven’t actually done this myself since I never upgraded to 7.4 in the first place – so use this info at your own risk. Feel free to let me know the results.

-Paul

Chapters
United States
Argentina
Australia
Austria
Bahrain
Belgium
Brazil
Cambodia
Canada
China
Costa Rica
Czech Republic
Denmark
Dominican Republic
Ecuador
El Salvador
France
Germany
Global
Greece
Iceland
India
Indonesia
Ireland
Isle of Man
Israel
Italy
Japan
Jordan
Kazakhstan
Kenya
Kuwait
Malaysia
Mexico
Moldova
Mongolia
Morocco
Netherlands
New Zealand
Nigeria
Oman
Panama
Paraguay
Peru
Portugal
Puerto Rico
Qatar
Russia
Saudi Arabia
Singapore
South Africa
South Korea
Spain
Sri Lanka
Sweden
Switzerland
Tunisia
Turkey
Ukraine
United Arab Emirates
United Kingdom