Skip navigation

Save the Date: Frito Lay’s Joe Flowers to Speak November 14, 2012

On Wednesday, November 14, Senior Communications Specialist Joe Flowers will speak to Social Media Club Fort Worth about how the social media team at Frito Lay uses social media for customer service. Join us from 6-8pm CT at Four Day Weekend Theater to hear from one of North Texas’ most prominent social media professionals.

What you’ll learn:

Social Customer Service: It’s The Little Things

We’ve all seen the flashy examples of social media customer service wins and horrific fails. If you ask the ‘experts,’ grand displays of customer service should be the norm. In reality, social customer service is about the small victories. In this presentation, Joe Flowers will discuss how brands of all sizes can use Twitter to win business and keep fans happy.

About Joe 

By day, Joe Flowers is a Senior Communications Specialist for Frito-Lay where he works in digital and social media. With public relations and marketing experience ranging from agency to non-profit to fight promotions and now CPG, he has helped successfully build communities online and offline for the past ten years. By night, he’s a taco-fueled runner that takes way too many pictures of his dog.

Groups:
Chapters
United States
Argentina
Australia
Austria
Bahrain
Belgium
Brazil
Cambodia
Canada
China
Costa Rica
Czech Republic
Denmark
Dominican Republic
Ecuador
El Salvador
France
Germany
Global
Greece
Iceland
India
Indonesia
Ireland
Isle of Man
Israel
Italy
Japan
Jordan
Kazakhstan
Kenya
Kuwait
Malaysia
Mexico
Moldova
Mongolia
Morocco
Netherlands
New Zealand
Nigeria
Oman
Panama
Paraguay
Peru
Portugal
Qatar
Russia
Saudi Arabia
Singapore
South Africa
South Korea
Spain
Sri Lanka
Sweden
Switzerland
Tunisia
Turkey
Ukraine
United Arab Emirates
United Kingdom