When Jonathan Pierce, Director of Social Media for American Airlines, came to speak at SMCFW, I was impressed.
Not just with Jonathan, although his presentation was fantastic. No, I was impressed with his message, or rather the message of American Airlines: their willingness to engage with their customers through social media, the well-roundedness of their social media team, and how they’ve embraced social media in a variety of ways in hopes of streamlining the often-complicated experience of air travel.
Taking Social Media to New Heights with Jonathan Pierce, Director of Social Media for American Airlines
Learn about best practices in social customer service, content management and blogger/advocate outreach from the director of social media at American Airlines, Jonathan Pierce.
You don’t want to miss the opportunity to hear how one of the very best in the industry is engaging with and taking care of its customers using social media.
You can register to attend on Eventbrite for $15. Light appetizers and drinks will be served.
Thank you to our event sponsor:
Last week’s “Journalism in the Age of Social Media” panel at Four Day Weekend provided a mixture of perspectives about how social media has affected (and continues to influence) several different aspects of journalism. We were lucky enough to have a panel that consisted of individuals from a variety of backgrounds: two printed publications, a website/blog, and a television network.
Below is a transcript of some of the discussion.
There’s free parking in the Museum Preschool Lot, located on Lansford Lane between Montgomery and Gendy Street (directly across from the parking garage).
No cost to attend, but please RSVP so our wonderful sponsor can have a good count for food.
Journalism in the Age of Social Media
Local journalists will discuss how their jobs have changed since the advent of social media, and how they use social media to develop and share compelling stories.