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From The Clubhouse

Mobilizing Community for Social Change: A Look Inside Movements.org

Given recent events in Northern Africa, this fact (and excerpt from my last post) is fastened deep within my consciousness: “Relationships are being built and calls to action are more tangible because of the social networks the Internet brings. We are having more and more of an impact on social change in our communities…”

What a Wonderful World to Learn, Share and Connect

 

As we move forward into 2011, think of the number of opportunities being a member of the Social Media Club affords you.  

Most people join a community 

 to feel a sense of belonging, 

SMC Savannah: Where History Meets the 21st Century

Historic Savannah, founded in 1733 as Georgia’s first city, is associated mostly with the past.  Tourists

flock to this “Hostess City of the South” to see what has been called the nation’s largest historical district.  

That this graceful historic gem has enthusiastically embraced the quintessentially 21st Century social media phenomenon is a testament to the adaptability of the city, or of social media, or both.

What's Hot in Blogging: January 2011

The first Wednesday of every month, contributor Amy Phillips will recap what made waves in blogging for the previous month.

Social Media has taken center stage in two government uprisings this month, Egypt and Tunisia. We’ll cover Egypt next month, but this month Tunisia had a sudden revolution.

Five ways to deal with customer complaints via Social Media

You suck!

No you don’t suck...
But what if someone said that either you or your business did!?! Online no less!
Social media as a marketing tool is great in many ways. It gives businesses the opportunity to target and interact with your customers while reinforcing your brand. But what about those instances where someone feels…. Well…less than satisfied and they decided to take the matter to their online community? What can you do? How can you address the issue?

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