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Member #: 1840
Primary Chapter: Scotland

Alan Hamilton

  • Professional
Director of Services

Technologist based in Scotland with a passion for social business, collaboration and analytics. I am the Director of Services for Seric Systems an IBM premier Business Partner.  I'm a serial tweeter and self-confessed IBM fan. I live in IBM Connections, Portal, WebSphere Commerce, Sametime and Quickr. I believe social business is a new way for organizations of all sizes to form stronger working relationships within themselves and with their customers and partners.  By demonstrating how any organization can become more open, responsible, compassionate and flexible I can show that staff and customer satisfaction increases, morale improves and better business results come. I believe that the internet is commoditizing everything we buy.  Organizations can offer better value, a great experience and long-lasting relationships with its customers through social business.  Visit my blog to find out more or connect with me on LinkedIn.

Content Created By Member
05.17.2013
The (Social) Network Is Your Company
John Gage, the 21st employee of Sun Microsystems coined the now famous phrase: “The Network is the Computer” which became a prominent feature on the Sun Microsystems’ logo and motto. More than that...
Social Media Journal
04.29.2013
How I saved eight minutes today by doing nothing
This is a short example of something that landed in my inbox today which, I confess, I was so impressed with I just had to share it.  In the nearly twenty years I have been working with Notes I have...
Social Media Journal
03.15.2013
Turning Blue
I am pleased to announce that from Monday 18th March I will have joined IBM to further my career in Social Business. I am joining the world-wide ICS SWAT/Tiger team as a Social Business Consultant,...
Social Media Journal
03.12.2013
Socialize your Shared Folders with Notes 9.0 Social Edition and IBM Connections Activities
To mark the launch of IBM Notes 9.0 Social Edition I wanted to show how the combination of Notes and Connections provides a flexible  solution to sharing folders of information whilst making you and...
Social Media Journal
03.11.2013
Using Activities to Restructure and Manage a Project
Earlier today I was preparing a project for handover to a colleague. Although we have a documented process we follow for the work, it is in the form of a Word document and can be difficult to track...
Social Media Journal
03.09.2013
Integrate LibreOffice with IBM SmartCloud and IBM Connections
In a previous blog post I expounded the virtues of using the IBM Connections Desktop Plugin for Windows to make working with IBM SmartCloud for Social Business and also your own IBM Connections...
Social Media Journal
02.22.2013
How can we create Predictive Knowledge?
Lew Platt, HP. “If only HP knew what HP knows, we’d be three times more productive.” Much is discussed these days about Big Data and the role of Predictive Analytics to help create better business...
Social Media Journal
02.12.2013
Social File Sharing with IBM Connections Desktop Plugin
An often overlooked aspect of the IBM Connections social business platform is its ability to integrate itself with many different parts of the working environment.  If you’re a Lotus Notes user you...
Social Media Journal
02.06.2013
Color-coding diary appointments is not just for Outlook any more
In a recent migration from Exchange to Domino one of our customers complained that they thought Outlook was a much better tool because – and this was apparently the only reason – they could color-...
Social Media Journal
02.04.2013
Microsoft: Late to the Party Again
Microsoft recently published a white paper, “The new world of social collaboration” where they set out their vision for “cultural, technological, business and industry trends that are driving social...
Social Media Journal

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