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Jeannie
Walters

Jeannie Walters (@jeanniecw) is the CEO of 360Connext, a global Customer Experience consulting firm. Her trademarked process, called Customer Experience Investigation™, has helped companies improve customer experience for 16 years.

Jeannie is a charter member, and the Chicagoland Ambassador for, the Customer Experience Professionals Association, an editorial team member for Social Media Club, and a TEDx Speaker. To learn more about improving customer experience, read her publications on InsideCXM, iMedia Connection, Social Media Today, and 360Connext.com.

Female
United States
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