Jesus Hoyos
Managing Parnter, Solvis Consulting
Managing Partner of Social Consulting
Analyst, Influencer, Consultant and Blogger, CRM en Latinoamerica (JesusHoyos.com, LLC)
More about me: http://about.me/jesushoyos
Content Created By Member
| 05.11.2013 |
My #SugarCon 2013 Presentation - SCRM and the global impact.Global Considerations for sCRM Strategy from Jesus Hoyos |
Social Media Journal |
| 05.09.2013 |
Repost - Welcome to CRM Idol Season 3 #crmidol #crm #scrmThis is a repost. Original post found here. Welcome to CRM Idol Season 3 We've had quite a ride up to now. None of us ever realized that this competition would get this important to the CRM... |
Social Media Journal |
| 05.06.2013 |
42+1 Live to Air Interview Series with Robert Lavigne and Jesus Hoyos (#Latam, #CRM, #SocialCRM)Early in 2013 I had the oportunity to discuss the Social CRM market in Latin America with Robert Lavigne. We discussed different topics from the cultural aspects of implementing Social CRM to the... |
Social Media Journal |
| 04.06.2013 |
#CustomerService100 finalists announced!The #CustomerService100 finalists are announced! Excellent list to influencers and practicioners of in the customer service industry. I am honor to be number 26 on the list compiled by ICMI Call... |
Social Media Journal |
| 04.01.2013 |
Cloud People: My interview with SAP about the cloud.This is a repost of my interview about the cloud with SAP. What does the cloud mean to you? Cloud enables me to do things quickly and be more agile - both in terms of my personal life as well as... |
Social Media Journal |
| 03.04.2013 |
The impact of social media in the call center #latam #scrmTim Wilson from Nearshore Americas interviews me about the impact of social media in call center and BPOs from Latin America. I had the opportunity to discuss my views around analytics, communities... |
Social Media Journal |
| 01.27.2013 |
2013 Predictions with SAP Game-Changers #SAPRadioI had the oportunity with other guest speakers to discuss some 2013 predictions with SAP - Radiocast with SAP GamepChagers about the 2013 predictions - hosted with Bonnie D. Graham. |
Social Media Journal |
| 01.13.2013 |
Top CRM Blogs 2012CRMOutsiders announces the TOP CRM Blogs from 2012. Here is the list for 2011. I have the opportunity to in both years (Spanish blog). Make sure you follow this impresive list of CRM practicioners,... |
Social Media Journal |
| 12.01.2012 |
Customer Loyalty at SAPPHIRE Madrid 2012During the Sapphire Madrid 2012 I had the opportunity to discuss the importance of customer analytics in creating customer loyalty programs. The interview starts at the 11:55 min. |
Social Media Journal |
| 10.24.2012 |
CRM is Not Just in Your CRM Application, It’s EverywhereThis is a a repost. Original post found here - By David Spark. Posted on September 11, 2012 by David Spark CRM doesn’t reside solely in your CRM application. It’s actually global with service... |
Social Media Journal |






