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Kristie Wells

  • Professional
President and Founder

For the past 25 years I have helped organizations understand, engage and support their customers to strengthen their brand, improve their products, increase their revenue streams, and create better experiences for all stakeholders, internally and externally. While my roles and titles have changed over time, my passion to connect people, ideas and resources remains at the core of what I do.

Most of my professional life has been spent in and around technology companies, with an emphasis on bridging the gap between technology and people. This has been accomplished in sales, marketing, customer support, community management and senior leadership roles. Core to each of these positions is the development of content marketing, influencer and ambassador programs, brand development and reputation management.

My contributions as a business leader has been extensive, including areas such as mergers and acquisitions, product development, project management, and human resources. 

In 2006, I co-founded the Social Media Club with my husband, Chris Heuer. 

Specialties: Social Media Evangelist, Marketing, Connector, Communicator, Community Manager, Customer Advocate, Content Marketing, Engagement Strategy, Influencer Relations, Brand Advocacy, Media Relations, Business Development, Partner Relations, Project Management, Event Management, Customer Relations Management, Herding cats.

Content Created By Member
05.05.2011
Social Media vs. Social Business, What is the Difference?
Over the past year, more and more companies in the world of social media have begun to differentiate themselves by shifting their messaging to talk of serving social business, but is there really...
Chapter Event
04.11.2011
Facebook Users: Protect Your Account. Change Your Security Settings to 'https'. Now.
  Every day we hear about someone's Facebook account being hacked. One minute you are happily posting photos from your friends birthday, next thing you know your account is sending 'buy this iPad'...
Social Media Clubhouse
04.07.2011
A Book Review: Content Rules by Ann Handley and C.C. Chapman
I just finished reading this month's Social Media Book Club featured book, Content Rules, by Ann Handley and C.C. Chapman, and this book is full of helpful tips and sage advice on how to reach - and...
Chapter Blog
04.07.2011
SAVE THE DATE: SMC San Francisco on April 19th!
Join us to explore what the open data initiative has done for developers, tax payers and data junkies alike.   We are working on our list of panelists and will open registration for this event...
Chapter Event
03.07.2011
Survey: Do you use Location Based Services?
  The use of location-based services such as Foursquare, Facebook Places and Gowalla continues to rise and we are interested in your thoughts and experiences around these services. Thanks to the...
Social Media Clubhouse
02.16.2011
Has Social Media Affected the Online Dating World?
Last night's panel on online dating was a topic near and dear to me as I met my mate on Match.com, and I was curious how much the services, as well as the access, has changed since that fateful day...
Chapter Blog
02.14.2011
Tweet Contest: SMCSFO is giving away a Sprint4G phone
    SMCSFO and Sprint Nextel are giving away a Sprint4G Phone at our Valentine’s Event – How Social Media Affects the World of Online Dating on February 15!   Not just any...
Chapter Blog
02.08.2011
SMCSFO February Event: How Social Media Affects the World of Online Dating
Our next event is scheduled for Tuesday, February 15th and will focus around the every changing world of online dating and how it has affected the companies offering services as well as those using...
Chapter Blog
02.08.2011
SMCSFO: How social media has changed the online dating world
Online dating might seem as structured as a crowded bar at happy hour, but there's lots to learn for both businesses and users. Join the our panel of experts to learn about how the industry is...
Chapter Event
02.03.2011
Game Night during Social Media Week: San Francisco
Social Media Week is kicking off on February 7th here in San Francisco and Social Media Club will be co-hosting a homefrys game night on Tuesday, February 8th from 7-10pm. After a day of...
Chapter Event

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