Case Study on Crisis Communications: What Buffer Did Right
When crisis hits, there are ways to lessen the impact and ways that will dig yourself an even deeper hole.The latter is especially true in the case where users and…
How to Build a Robust Online Community: Cliff Notes from CookingHawaiianStyle.com
As a former social media strategist working for digital agencies in NYC, I frequently ran, and still continue to run, into people and organizations with the ‘build it and they…