Managing a Community: All in a Day’s Work
I used to think journalists were the supreme jacks of all trades. But then I did some research on community managers, and I think they might actually take the cake.…
Why Niche Social Profiles Are a Huge Opportunity for Community Managers
If you take a step backwards and distill the social news over the past few months, you may arrive at few trends and overall takeaways from the way social media…
Community Manager Appreciation Day
Every organization has 'that one'. That one person who is always providing feedback and thinking about ways to improve your product, your service, your marketing, your internal processes. That one…
Community Management in Healthcare
This guest blog is by Lauren Vargas as part of our themed content hosted the first week of each month, with October focusing on healthcare."You can't move so fast that you try to change the mores…
2011 State of Community Management from Community Roundtable
Jim Storer and Rachel Happe Co-Founders of Community Roundtable are amongst a few that I've closely followed over the last year, as I've grown in my position with Social Media Club. Jim…
The Role of a Community Manager
First lets define a “Community Manager”, according to Wikipedia is a person who is working to build, grow and manage communities around a brand or cause. Seems like a big…