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courtney seiter

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Read more about the article All you need to know about social media customer service in 8 emoticons

All you need to know about social media customer service in 8 emoticons

  • Post author:courtneyseiter
  • Post published:April 25, 2012
  • Post category:from the clubhouse

Social media marketers have a lot to say in a little space. We've only got 140 characters on Twitter, and Facebook posts with 80 characters or fewer garner higher engagement rates.…

Continue ReadingAll you need to know about social media customer service in 8 emoticons
Read more about the article 10 Social Media Rules Worth Breaking

10 Social Media Rules Worth Breaking

  • Post author:courtneyseiter
  • Post published:March 27, 2012
  • Post category:from the clubhouse

I didn't set out to be a social media rule-breaker. I've always been more of a teacher's pet type, honestly. But the more I get to know what some in…

Continue Reading10 Social Media Rules Worth Breaking

How To Measure Social Media Engagement

  • Post author:courtneyseiter
  • Post published:January 25, 2012
  • Post category:from the clubhouse

Some things just don’t like to be measured. How can you quantify how cute your baby is, or scientifically determine how much you love Monday Night Football?  At first glance,…

Continue ReadingHow To Measure Social Media Engagement

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