5 Tips For Online Brands to Better Know Customers
Whether you’re a small business or a global business, knowing your audience is the backbone of selling your products and services. Without this knowledge, you’re basically throwing stuff at a…
Social as the Customer Experience Watchtower
Early warning signals have helped us avoid damaging natural disasters or workplace catastrophes, so why not use the ones available to us for avoiding customer experience disasters? The way customers…
Hello Vendors … My name is Mireille…And… I’m No Longer Your Customer
It has been suggested that you need to attract at least ten to fifteen customers for every customer you lose; with social media, the numbers increase significantly. Vendors…