Social as the Customer Experience Watchtower
Early warning signals have helped us avoid damaging natural disasters or workplace catastrophes, so why not use the ones available to us for avoiding customer experience disasters? The way customers…
Early warning signals have helped us avoid damaging natural disasters or workplace catastrophes, so why not use the ones available to us for avoiding customer experience disasters? The way customers…
A model, tweeting the failed attempts of a married man to pick her up on a cross-country flight. A student with a smartphone who captured a video of bullies viciously…