Five ways to deal with customer complaints via Social Media
You suck! No you don’t suck... But what if someone said that either you or your business did!?! Online no less! Social media as a marketing tool is great in…
Content is King – How to Strengthen Your Web Content
Producing content for the web can not only be creatively challenging but can suffer from some of the pitfalls of any other task – lack of time, lack of ideas,…
Three Tiers of Facebook Brand Page Execution: Which is right for your brand?
Here's a way to think of the opportunity: Facebook is it's own microcosm within the internet with 500 million users and more time spent than Google. Having a bold and…
Words Matter
I can’t help but think over and over of my favorite movie, The Fisher King, right now. It is the story of shock jock radio host, Jack, played by Jeff…
"Social" Community for Social Change and Efficiency
Businesses and other types of service providers are moving online, and more people in developing regions of the world are gravitating toward online commerce and interaction. As the exploration of…
Cite Right in 2011: How to credit your social media sources
Citation: the word itself sounds evil. In college, I always completed the reference section of my papers at the eleventh hour. Undoubtedly, I would be coming down from the caffeinated…
The Rise of Social Gaming
With the dramatic growth of games like Angry Birds and the news that Cityville has surpassed Farmville in popularity, I wanted to find what the attraction to these games are…
Social NGO´s – Charity 2.0
NGO’s Being an NGO means partly that you organize, collect and distribute donations you need to run your projects. As you understand - you can obviously see that it’s both difficult…
How Social Media is Impacting Non-Profits
Non-profits looking to start using social media as a marketing tool will find a wealth of sound advice online, but putting the pieces together into a solid strategy? That's the…
How are we Impacted by Social Media?
Social media is very powerful for many reasons, mainly because it brings people together. As we’ve seen, it can be used as a tool for general communication, marketing/PR, customer service,…