3 Tips for Remote Social Media Managers
If you're managing a social media account for a brand or business in a different part of the country or world, or while traveling, keep these three things in mind:1.…
How AmericanAirlines® is Taking Social Customer Service to New Heights
This is a guest post by Jonathan Pierce, Director of Social Media, Until recently, the world of social media has been uncharted territory for many major corporations. From entry-level employees to…
What The New Facebook Timeline Means For Social Media Management
The "new" Facebook Timeline was revealed to the general public in the weeks before Christmas. Instead of the initial backlash that was expected, many users have embraced the idea of…