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word of mouth

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Read more about the article Nobody’s Perfect: A Lesson in Social Customer Service

Nobody’s Perfect: A Lesson in Social Customer Service

  • Post author:Joe Yeager
  • Post published:April 20, 2015
  • Post category:from the clubhouse

I want you to do something that you’ve probably never done before. I want you to hope that people complain about your company on your social media sites. Sounds like…

Continue ReadingNobody’s Perfect: A Lesson in Social Customer Service

Forget About Social Media Marketing

  • Post author:Joe Yeager
  • Post published:October 28, 2013
  • Post category:from the clubhouse

At a social media seminar that I took earlier this year, the speaker started off by saying that there is no place for social media marketing.  That certainly got our…

Continue ReadingForget About Social Media Marketing

Social Media Club Founder Interviewed by Social Media Examiner, Michael Stelzner

  • Post author:SMCReporter
  • Post published:March 4, 2011
  • Post category:from the clubhouse

Social Media Club Examiner's Michael Stelzner posted an interview with Social Media Club Founder, Chris Heuer.   In the post, Getting Social Media Right: Insights from the Social Media Club, Heuer…

Continue ReadingSocial Media Club Founder Interviewed by Social Media Examiner, Michael Stelzner

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