Nobody’s Perfect: A Lesson in Social Customer Service
I want you to do something that you’ve probably never done before. I want you to hope that people complain about your company on your social media sites. Sounds like…
Forget About Social Media Marketing
At a social media seminar that I took earlier this year, the speaker started off by saying that there is no place for social media marketing. That certainly got our…
Social Media Club Founder Interviewed by Social Media Examiner, Michael Stelzner
Social Media Club Examiner's Michael Stelzner posted an interview with Social Media Club Founder, Chris Heuer. In the post, Getting Social Media Right: Insights from the Social Media Club, Heuer…