Tim Hughes is universally recognized as the world leading pioneer and exponents of Social Selling and he is currently ranked Number 1 by Onalytica as the most influential social selling person in the world. He is also Co-Founder and CEO of DLA Ignite and co-author of the bestselling books “Social Selling – Techniques to Influence Buyers and Changemakers” and “Smarketing – How To Achieve Competitive Advantage through blended Sales and Marketing”.Both published by Kogan Page.
Nick Sargent is vice president for Standing Partnership in St. Louis. A customer experience (Cx) and growth consultant, Nick works with executives embarrassed by high customer churn, frustrated their company isn’t growing wallet share or confused by slow growth. In a business environment where buyers are both empowered by technology and bombarded by sales in marketing because of it, Nick shows businesses how improving Cx improves customer retention and improve customer lifetime value (CLV).